UH
Senior Call Centre Manager
Universal Healthcare
📍 Windhoek · Windhoek - Khomas Full-time On-site Customer Service ✔ Verified employer
About the role
Lead a healthcare contact centre, driving service levels, quality and team performance.
Responsibilities
- Manage contact-centre operations
- Drive service levels and quality
- Develop and lead the team
Requirements
- Contact-centre management experience
- Healthcare exposure an advantage
- Strong leadership
Benefits
✓ Medical aid✓ Pension/provident fund✓ Paid leave✓ Training & development